While the typical age range of correctional officers today ranges from 21 to 60, the average age of a U.S. correctional officer is 42.5 years. This age group is generally considered to be quite tech-savvy, often falling into the "comfortable with most technology" category, as they likely grew up alongside the rise of personal computers and the internet.
More than 75% of these tech-savvy adult professionals are employed by the largest segment in U.S. jails: those under 500 beds.
More than ever, corrections professionals are embracing technology faster and more deeply than any other generation. They’re seeking technology for their control rooms that’s as good as what they’d find in their living rooms. They know innovation isn’t just for large, metropolitan jail systems.
When it comes to complying with jail standards or meeting accreditation guidelines, neither scale to the size of your facility. And when it comes to technology to run better, smarter jails, innovation must be for the masses.
At GUARDIAN RFID, we completely understand the frustrating position you're in because we understand small jails. In fact, nearly 40% of facilities using GUARDIAN RFID have less than 100 beds.
That’s why we built a solution that doesn’t require small to medium-sized facilities to compromise on their technology decisions: Command Cloud Defender Edition.
Defender Edition is the affordable, entry-level edition of Command Cloud, providing essential features to help small and medium-sized jails meet and exceed their care, custody, and control mission-set at one low, annual price.
This blog covers what Command Cloud Defender Edition provides to help you understand whether it’s the right edition for your facility operations.
You're Looking for Digital Transformation on an Exceedingly Tight Budget
Whether you’re running your inmate management on manual, paper-based logs, data entry into your jail management system, a guard tour system, or all of the above, you’re probably looking to centralize your care, custody, and control into a single, integrated platform.
Why? Because you have siloed data.
Your security checks are in a standalone guard tour system. Your inmate activity logs are in a logbook and your jail management system. Your suicide check sheets are hanging from clipboards. You have staff looking for records in four or more places. You’ve long accepted this frustration because of how institutionalized these systems and processes are.
However, now maybe you’re preparing for your most recent jail inspection. Maybe you’re responding to a legal inquiry, or perhaps you just received legal action from an inmate who bonded out 14 months ago. In any of these scenarios, you’ve likely reached your wits’ end with this potpourri of low-tech or no-tech environment.
With Command Cloud Defender Edition, your entire inmate activity logging effort is digitized. Your security rounds and observation checks are captured in a rugged mobile device, otherwise known as a SPARTAN. There’s no more reliance on your kitchen timer because your staff can see how much time is remaining between rounds (in real-time) and get notifications when they’re about to run late. Your razor passes, commissary deliveries, inmate movements, and everything in between are logged with precision and accessible to every other staff member.
That’s Command Cloud Defender Edition.
You Want the Ability to Capture Digital Evidence When Needed
If a picture is worth a thousand words, then a video is worth a million.
Very few small and medium-sized jails have the budget to support body-worn cameras. With Command Cloud Defender Edition, you can use your SPARTAN and Mobile Command XR to capture videos and images in a variety of scenarios including scheduled and unscheduled cell shakedowns, medication and recreation refusals, aggressive and violent outbursts, and more.
Command Cloud Defender Edition enables you to capture an unlimited amount of video and imaging evidence, securely stored in a custom media dashboard that you can access to maximize your defensibility posture. Each piece of evidence provides an irrefutable fact about who was there and what really happened – and this doesn’t need to break the bank.
The ability to capture digital evidence is an essential feature of Command Cloud Defender Edition. That means it’s a standard feature – both the ability to capture images and video, and to securely store as many as you capture.
You Want the Ability to Capture Digital Evidence When Needed
WolfPack is the name of the REST API layer of the Command Cloud platform. The WolfPack REST API supports real-time system integration by providing immediate access to data, as well as facilitating interoperability across different technologies.
These features make WolfPack a powerful tool for building responsive, integrated applications with various systems, such as jail management systems, commissary systems, video management systems, and more.
It’s fast, easy, and free to build a REST API interface between your JMS and Command Cloud.
You Need Powerful, Pre-Built Reporting That Meets the Most Rigorous Jail Standards
Capturing data is an important first step in digitally transforming your facility. Having the ability to find what you need, such as what kind(s) of data, over a time and date range you need (and in which locations), are just the broad strokes. But the more pre-built reports that are included and their ability to perform should be essential to your buying decisions.
Command Cloud Defender Edition gives you the reporting you need to:
- Help your supervisors provide quality assurance at the end of each shift
- Enable your administration to prepare for a jail inspection audit
- Respond swiftly to any legal inquiry
You Need a Cloud Environment with Ample Security to Protect Your Data
Only Command Cloud Defender Edition uses Amazon Web Services (AWS), the world leader in Cloud computing. Additionally, Command Cloud is AWS Validated and AWS Differentiated, meaning that GUARDIAN RFID has been vetted by AWS for its deep technical knowledge, experience, and proven success in delivering specific AWS services to customers.
Also, consider the following: the accepted availability standard for emergency response systems is 99.999% or “five nines” – or about five minutes and 15 seconds of downtime per year. To achieve five nines, all components of the system must work seamlessly together.
This is where Command Cloud Defender Edition lives. Plus, Command Cloud is SOC 2 Type 2 Compliant. SOC 2 Type 2 compliance indicates that an organization has strong internal controls in place to safeguard sensitive information. It also shows that the organization can detect anomalies and security incidents, and quickly repair damage in the event of a data breach.
Command Cloud Defender Edition is an essential platform for small and medium-sized jails working to meet their care, custody, and control mission-set on a tight budget, while looking for a flat-rate, predictable annual price that works within your financial constraints. Additionally, Defender Edition will give you the innovation edge you’ve been wanting, bringing technological parity between your control room and living room.
