Keeping both inmates and staff safe is the top priority in correctional facilities—and that starts with regular compliance checks. Routine rounds not only confirm that every inmate is accounted for and located where they’re supposed to be, but they also safeguard inmate well-being. By ensuring consistent oversight, rounds reduce the risk of incidents such as self-harm, medical emergencies, or altercations from going undetected.
Of course, not every corner of a facility requires constant supervision. Some cells may be vacant at times or only require monitoring during specific hours. This is where Command Cloud steps in, giving staff the flexibility to customize checks to their facility’s specific needs.
This blog outlines how to schedule compliance checks to align with your unique operational priorities, and how to determine when and where they are most effective.
Command Cloud’s mobile inmate tracking countdown tool, Mobile Compliance Monitor (MCM), is designed to transform the way correctional officers perform compliance checks by driving maximum awareness and accountability. With its digital countdown timers, MCM helps officers stay informed about exactly when each check is due, helping staff consistently remain on schedule and comply with facility compliance standards without guesswork.
MCM makes this possible through its intuitive features, such as:
MCM empowers officers to not only complete compliance checks, but also to do so on time, every time, with full confidence.
While MCM is Command Cloud’s mobile inmate tracking countdown tool, it operates within the broader Mobile Command XR system. As an upcoming compliance check approaches its due time, the officer locates the RFID Hard Tag associated with the specific location or inmate and scans the tag using Mobile Command XR. This action resets the digital timer, captures the check’s completion, and securely syncs the data to the cloud.
However, some facilities don’t have areas that require continuous monitoring, raising questions about how MCM handles less frequent checks, including:
To meet the unique needs of any facility, MCM has enabled various features to be customizable—including scheduling the compliance monitor to be active in specific areas when necessary.
Whether it's a temporary housing unit or a booking area that's only open on weekdays, not every single area in your facility requires constant monitoring. That’s why MCM was designed to permit system administrators to configure a schedule that aligns with the facility’s compliance policies and operational standards by only operating in specific locations during certain times of the day or week.
This is otherwise known as “tag scheduling”, as each specific location that staff would like to schedule is associated with an RFID Hard Tag.
Creating a tag schedule ensures that officers are only notified about checks that need to be performed, allowing them to focus only on active areas and schedules, avoid unnecessary alerts, and reduce the risk of late or missed checks.
To create a tag schedule, staff must first log into Command Cloud’s Mission Command. Your agency’s system administrators will have access to the Manage Compliance Monitor screen, where they can create and manage schedules for each specific location tag. Creating a schedule can be accomplished by following these steps:
This defines the specific days and times the schedule is active or inactive. You can either create a mass schedule for all Hard Tags within an area—like selecting multiple location tags at once—or configure each location tag individually. Once the schedule is activated and saved in Mission Command, it will automatically sync with Mobile Command XR and appear on the officers’ MCM.
During the days and times when the compliance schedule is turned off, the location will not appear in MCM. Officers will not receive alerts for that location, and they will not be penalized for missed or late checks during those inactive periods. This ensures compliance isn’t compromised and officers aren’t receiving alerts for locations that don’t require checks, allowing them to stay focused on essential areas.
The process of creating a compliance schedule will be repeated at least twice for each location—once to set the schedule times and monitor when the tags should be changed or turned “ON,” and once to reflect when they should be changed again or turned “OFF.” If you don’t duplicate this action, you’ll need to manually turn your monitor on and off, as it won’t do so automatically.
There are a variety of ways a facility can use compliance schedules to help officers keep their attention on what matters most.
Creating customized compliance schedules in Command Cloud allows your facility to operate more efficiently, ensuring officers focus their time and attention where only relevant. By scheduling compliance checks only during active hours and disabling them when areas are unoccupied, you reduce unnecessary alerts, avoid compliance mishaps, and maintain a more streamlined environment for both staff and inmates.
With Command Cloud’s customizable tools, staff are equipped to align daily operations with their facility’s unique rhythms—improving accountability, reducing oversight fatigue, and supporting your overall security strategy.